Shipping Policy

Effective Date: November 18, 2024

At Rivasonali, we strive to provide our customers with the best shipping experience possible. Please review our shipping policy below for important information regarding your order.

Shipping Areas

We currently ship within the United States. Unfortunately, we do not offer international shipping at this time.

Shipping Methods and Costs

We offer various shipping options to meet your needs. Shipping costs are calculated at checkout based on the weight of your items and your location.

  • Standard Shipping: Typically takes 5-7 business days.
  • Expedited Shipping: Typically takes 2-3 business days. Additional charges apply.

Order Processing

Orders are processed within 1-3 business days. During peak seasons or holidays, processing times may be extended. You will receive a confirmation email with tracking information once your order has shipped.

Delivery Times

Estimated delivery times are provided at checkout and may vary based on your location and the shipping method selected. Please note that unforeseen circumstances such as weather delays or carrier issues may affect delivery times.

Damaged or Lost Items

If you receive a damaged item, please contact us within 7 days of delivery. We will work with you to resolve the issue promptly. For lost items, please report the issue within 14 days of the expected delivery date.

Contact Information

For any questions or concerns regarding your order or our shipping policy, please reach out to us: